What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To administer a contest, promotion, survey or other site feature.

How do we protect visitor information?

Comedy Connection's website is secured, and any information transmitted to our servers is encrypted, from the homepage through the entire shopping cart process to ensure that information shared with us is shared in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Analytics and advertising

On www.ricomedyconnection.com we use Google Analytics, the Meta (Facebook) pixel, the Reddit pixel and the OpenAI (ChatGPT ads) pixel, loaded through Google Tag Manager. They use cookies and similar technology.

• Google Analytics shows us how the site is used: which pages are viewed, how visitors found us, and what kind of device and browser they use. The same Google tag also shares visits with Google Ads, so we can measure our Google ads and show ads to people who visited our site.
• The Meta pixel lets us measure our Facebook and Instagram ads and show ads to people who visited our site.
• The Reddit pixel lets us measure our Reddit ads and show ads to people who visited our site.
• The OpenAI pixel lets us measure our ads in ChatGPT.
• When you view a show, open the ticket window, sign up for our emails or texts, join a waitlist or send the contact form, the site may tell these services that it happened (for example, which show). It doesn't send the words of your message.
• Google's, Meta's, Reddit's and OpenAI's tags also use automatic matching: when you type your email address, phone number or name into a form on our site, they may read it, scramble it into a code, and send that code to Google, Meta, Reddit or OpenAI so they can match your visit or purchase to your account there. This helps us measure our ads and show ads to people who visited our site.
• When you buy tickets in the ticket window on our site, we report the purchase to Google Analytics, Meta, Reddit and OpenAI: the order number, the amount, the show and the number of tickets. Our server also sends Meta and Reddit a copy of the purchase through their Conversions APIs, with your IP address (Reddit gets it scrambled into a code), your browser type, their own cookie IDs if your browser has them, and the email address you used for the order, scrambled into a code first, so each of them counts the sale once and can connect it to an ad and to your account there. We never send the email address itself, and the report to Google Analytics doesn't include it in any form. The purchase reports don't include your name or phone number.
• Tag Manager, and with it Google Analytics and the Meta, Reddit and OpenAI pixels, doesn't run on private pages: pages opened from the personal links in our emails and texts (such as unsubscribe or refund links), and the login, account and staff pages. If you arrive on one of those pages and click on to other pages of our site, it normally stays off. Logging out, or a page you reload or open afresh, can start it again, but it never learns which private page you came from. Those pages also keep their address to themselves: other pages, here or elsewhere, only learn that you came from our site, not from which page.
• Tickets are sold through our ticketing partner, Tixologi. Its ticket window runs its own analytics and advertising tools, under Tixologi's privacy policy.

How to opt out:

• Google Analytics: install the Google Analytics Opt-out Browser Add-on.
• Google ads: change or turn off personalized ads in My Ad Center.
• Meta: in Facebook or Instagram, open your ad preferences and turn off ads based on activity from other businesses.
• Reddit: in your Reddit privacy settings, turn off personalized ads based on activity from partners.
• ChatGPT: in ChatGPT, open Settings, then Ad controls, and turn off ads personalization.
• Many advertising companies at once: the Digital Advertising Alliance's WebChoices tool.
• Your browser: block or delete cookies in its settings, or use a private window. Some parts of the site may not work as well without cookies.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include our business. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How can you opt-out, remove or modify information you have provided to us?

To opt-out of email marketing click the unsubscribe link directly on the received email. To opt-out of our mobile promotions program simply reply STOP to any text message you have received from Comedy Connection.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Your consent

By using our site, you consent to our privacy policy.

Program Description

When you opt-in to our mobile alerts, you will receive updates regarding upcoming shows, ticket presales, and venue announcements.

Frequency

Message frequency varies.

Opt-Out

You can cancel the SMS service at any time. Just text "STOP" to the short code or long code provided. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.

Help

For help, reply "HELP" or contact us at 401-438-8383.

Rates

Message and data rates may apply for any messages sent to you from us and to us from you.

All sales are final. We do not offer refunds or exchanges without the purchase of Ticket Protection.

All prices, performers, and showtimes are subject to change.

Please Note: Loud talking and/or heckling of the performers is extremely disruptive to the show and impacts your fellow guests' experience. Customers who cannot comply will be removed from the venue and will not be issued a refund of their ticket purchase.

All shows are 18+ unless noted otherwise on the event's details.

Your email confirmation serves as your purchase confirmation. If you do not receive an email confirmation, your order is NOT confirmed.

Ticket Resale Policy

Tickets purchased for Comedy Connection events are not eligible for resale.

Tickets suspected of being purchased for the sole purpose of reselling may be cancelled at the discretion of Comedy Connection. Cancelled orders will be refunded less a 10% administrative fee.

Tickets purchased from any third party are not accepted and will not be valid for entry.

This policy helps prevent fraud, ticket scams, inflated pricing, and bot activity — and ensures tickets remain available to real comedy fans at fair prices.

View Ticket Resale Policy

How to Avoid Fraud and Ticket Scams

Comedy Connection does not sell tickets through any website other than ricomedyconnection.com (also events.ricomedyconnection.com). This includes, but is not limited to, the following sites: TicketMaster, Craigslist, Vivid Seats, Seat Geek, Cheap Tickets, TicketNetwork etc...

Tips for Buying Tickets Online

• Never wire funds online
• We will never ask you to buy a third-party gift card
• Never purchase tickets from someone on social media