FAQs

Everything you need to know before your visit

Where are my tickets? Do I need to print them?

After your purchase, you'll get an email with your tickets and your receipt. Tickets are scanned at the door, so have them ready on your phone. There's no need to print them.

Do you have a bar or food options?

Yes! We offer a full bar plus concessions like chips, candy, popcorn, and snacks.

What time do doors open?

Door times are listed in your confirmation email and on the event page for your selected showtime.

Is there free parking?

Yes — we offer free parking. Details and maps are available on our Venue Info page.

What is the age requirement?

All shows are 18+ unless noted otherwise on the event's details.

We have a large group. Can we sit together?

Seating is general admission: first-come, first-served. We don't assign seats, so to sit together, arrive early as a group, or have one person from your party arrive early and save the table for everyone else.

Do you offer group discounts?

Not at this time.

I have a question about my order. Who do I contact?

Please send us a request from our Contact page (choose "Submit Request" under Ticket & Order Support), and our team will assist you.

Do you have a two-drink minimum?

No — we do not have a drink minimum.

Is there a dress code?

No formal dress code. Just… wear clothes. Please.

The show is sold out. Can I still get tickets?

If a show is listed as sold out, no additional tickets are available at the door. If cancellations occur, tickets may automatically reappear online. When every show of an event is sold out, its page shows a Join Waitlist button: join it and we'll let you know if another show is added.

Still have questions?

We're here to help! Use the chat button on this page and we'll respond as soon as possible!